User Agreement for the inntravel.ru Website

1. GENERAL PROVISIONS

1.1. This User Agreement (hereinafter, the "Agreement") is a legally binding contract concluded between the owner and administrator of the internet resource (website) inntravel.ru https://inntravel.ru/, hereinafter referred to as the "Administration", and you, as an individual and user of the internet resource (website), hereinafter referred to as the "User", and governs the procedure for providing services to Users of this internet resource inntravel.ru https://inntravel.ru/, (hereinafter, the "Website").

1.2. In accordance with Article 435 of the Civil Code of the Russian Federation, this User Agreement constitutes an offer.

1.3. In accordance with Article 438 of the Civil Code of the Russian Federation, the fact of registration on the Website constitutes unconditional acceptance of the terms of this Agreement. This Agreement, concluded by acceptance of this offer, does not require signature by both parties and is valid in electronic form.

2. TERMS AND DEFINITIONS

1. "Administration" or "Contractor" - InnTravel LLC (INN 5003158500, OGRN 1235000106285, Premises 2, 11 Bittsevsky Proezd, Vidnoye, Moscow Region, 142701), represented by its General Director, Kirill Borisovich Shunkov

2. "Website" - a set of software and hardware located on the internet at https://inntravel.ru, providing informational and technological interaction between the Administration and Users

3. "User" - for the purposes of this Agreement, a User is an individual who accepts the terms of this Agreement by registering on the Website in the established manner and/or by continuing to use the functionality of the Website.

4. "Personal Account" - a set of protected Website files created as a result of the User's registration by entering credentials into the fields provided for this purpose on the Website.

5. "Agreement" - this User Agreement, which is a public offer. In accordance with Article 437 of the Civil Code of the Russian Federation (Civil Code of the RF), this Agreement constitutes a public offer. Placement of this Agreement on the Website is equivalent to the User's receipt of a public offer. The User Agreement enters into force from the moment the User reads the terms of the Agreement and expresses consent to its terms when registering the User's Personal Account on the Website and/or when the User performs actions aimed at further use of the functionality of the Website. By registering on the Website or continuing to use its functionality, the User confirms that they have read, understood and agree to comply with the terms of this Agreement, that is, they express full and unconditional acceptance of the terms of this Agreement in accordance with Article 438 of the Civil Code of the Russian Federation. If the User has not reached the age of 18 or the age of majority under the laws of their country, this Agreement, as well as the Website Terms of Use and the Privacy Policy, must be read, and the Personal Account must be registered, by the User's parents or other legal representatives. When using the Website and registering on the Website, the User confirms that they (their parents or other legal representatives) have read, understood and agree with all the terms of this Agreement, as well as with the Website Terms of Use and the Privacy Policy. If you (your parents or other legal representatives) do not agree with the terms of this Agreement, the Website Terms of Use or the Privacy Policy, please leave the Website page and do not use its functionality, do not register an account and do not make payments for the services provided on the Website. This Agreement may be amended and/or supplemented by the Administration unilaterally without any special notice thereof. A new version of the Agreement enters into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Agreement. The Administration recommends that Users regularly check the terms of this Agreement for amendments and/or additions. Continued use of the Website by the User after amendments and/or additions have been made to this Agreement means the User's acceptance of and consent to such amendments and/or additions. The User agrees not to take any actions that may be regarded as violating the legislation of the Russian Federation or the norms of international law, including in the field of intellectual property, copyright and/or related rights, as well as any actions that lead or may lead to disruption of the normal operation of the Website. Use of Website materials without the consent of the right holders is not permitted. It is prohibited to reproduce or use in any form all or part of the materials, except for use for personal non-commercial purposes. When reproducing part of the material for personal non-commercial purposes, the User must indicate the Website (name and address) as the source of such material. The current version of this Agreement is available on the internet at: https://inntravel.ru/user_agreement/

3. SUBJECT OF THE AGREEMENT.

3.1. Under this Agreement, the Contractor provides the User with services consisting of granting access to the functionality of the Website and organising and technically supporting the User's business contacts in the provision of services for searching for real estate properties offered for short-term or long-term rental in the territories of the Russian Federation named on the Website (hereinafter, the "Service"), and the User pays the Administration for the use of a particular paid section of the Website in accordance with the applicable Offer Agreement https://inntravel.ru/offer/ and in accordance with clause 7.2 of the Agreement.

3.2. The Service is provided by the Administration online using the functionality of the Website.

3.3. The Administration does not participate in, and bears no liability for, arrangements and obligations arising in relation to third parties, or between Users, in the course of using the Website.

3.4. In the course of using the Website, the User undertakes to act prudently and in good faith, and strictly in accordance with the current legislation of the Russian Federation.

3.5. To receive the Service, the User must register on the Website by creating a "Personal Account" and subsequently completing the registration steps required to be able to use the functionality of the Website, accepting the necessary Offer Agreements.

4. RIGHTS AND OBLIGATIONS OF THE ADMINISTRATION.

4.1. Obligations of the Administration

4.1.1. To provide the User with the services specified in clause 3.1 of this Agreement. Access to the Website is granted by assigning Account Information to the User within 1 (one) business day from the date of the User's registration on the Website.

4.1.2. To provide the User with the ability to publish information about themselves independently.

4.1.3. Not to disclose the User's Account Information to third parties, unless otherwise provided by the Offer Agreement.

4.1.4. To ensure round-the-clock availability of the Website, except during scheduled maintenance.

4.2. The Administration has the right:

4.2.1. In the event of a breach by the User of the terms of the Agreement, suspected fraud and/or complaints from Website users, to send the User a warning containing a list of violations. If the User fails to remedy the violations within one day from the moment the notice is sent, or repeatedly breaches the said terms or other terms, the Administration has the right to unilaterally refuse to perform the Agreement, block the User's access to the User Profile and cancel the User Profile without providing any compensation, payments or reimbursements.

4.2.2. To carry out Moderation in cases where information posted by the User promotes:

- hatred and/or discrimination against people on racial, ethnic, gender, religious or social grounds;

- promotes the use of narcotic and other substances harmful to health;

- calls for cruel treatment of animals; violates the rights of national and other minorities;

- contains calls for violent acts; infringes the rights of authors and other holders of intellectual property rights.

4.2.3. To send the User information about the development of the Website and its services; to send SMS messages, e-mail messages and telephone notifications for the purpose of providing activation codes, conducting surveys on the quality of the Website's operation, providing and requesting other information, and to advertise its own activities and services.

5. RIGHTS AND OBLIGATIONS OF USERS.

5.1. The User has the right:

5.1.1. To access the Website around the clock, except during scheduled maintenance.

5.1.2. To change their password independently without notifying the Administration.

5.1.3. To independently edit information about themselves previously posted on the Website.

5.1.4. To contact the support service to block their Profile.

5.1.5. To contact the Website support service to change the parameters of a request (name, property, first name, accommodation terms, etc.).

5.1.65.1.6. To contact the Website support service for other assistance. The time frame for fulfilment is determined by the Administration.

5.2. The User must:

5.2.1. Read the terms of this Agreement in full before using the Website.

5.2.2. Comply with all the terms of this Agreement.

5.2.3. Not transfer information about other Users obtained through the Website to third parties.

5.2.4. Not transfer their Account Information to third parties.

5.2.5. Not post personal data of other persons on the Website, and not use the personal data of other Users or Users in any manner that does not comply with the requirements of the legislation of the Russian Federation, for unlawful or illegal purposes, for the purpose of deriving profit, or for any other purposes inconsistent with the purposes for which the Website was created.

5.2.6. Not post in the Profile information and objects (including links to them) that may infringe the rights and interests of other persons.

5.2.7. Not upload, store, publish or distribute any information that:

- contains threats, discredits, insults, defames the honour and dignity or business reputation of, or violates the privacy of, other Users or third parties;

- violates the rights of minors;

- is vulgar or obscene, contains obscene language, contains pornographic images and texts or scenes of a sexual nature involving minors;

- contains scenes of violence or cruel treatment of animals;

- contains a description of means and methods of suicide, or any incitement to commit it;

- promotes and/or contributes to inciting racial, religious or ethnic hatred or enmity, promotes fascism or the ideology of racial superiority;

- contains extremist materials;

- promotes criminal activity or contains advice, instructions or guidance on committing criminal acts;

- contains restricted information, including but not limited to;

- state and commercial secrets, information about the private life of third parties;

- contains advertising of, or describes the attractiveness of, the use of alcohol and/or narcotic substances, including "digital drugs" (audio files that affect the human brain by means of binaural beats), information on the distribution of drugs, recipes for their manufacture and advice on their use

- is fraudulent in nature;

- or otherwise violates other rights and interests of citizens and legal entities or the requirements of the legislation of the Russian Federation.

5.2.8. Not use software or perform actions aimed at disrupting the normal functioning of the Website and its services or Users' personal pages; not upload, store, publish, distribute, provide access to or otherwise use viruses, trojans and other malicious programs; not use, without special permission from the Administration, automated scripts (programs) to collect information on the Website and/or to interact with the Website and its services.

5.2.9. Not attempt to gain access to another User's login and password, including but not limited to by deception, hacking other Users' Profiles, etc.

5.2.10. Not attempt to evade compliance with the terms and Offer Agreements posted on the Website, including with respect to payment for the services of the Website Administration.

5.3. The User is PROHIBITED from:

5.3.1. Unlawfully collecting and processing the personal data of other Users.

5.3.2. Accessing any services by any means other than through the interface provided by the Administration, except where such actions have been expressly permitted to the User under a separate agreement with the Administration.

5.3.3. Reproducing, duplicating, copying, selling, trading and reselling the services for any purpose, except where such actions have been expressly permitted to the User under the terms of a separate agreement with the Administration.

5.3.4. Placing commercial and political advertising outside the special sections of the Website established by the Administration.

5.3.5. Posting any information which, in the opinion of the Administration, is undesirable, infringes the interests of Users or is otherwise undesirable for posting on the Website.

5.4. The User agrees that, by accessing the Website and using its functionality, they:

5.4.1. Express their unconditional consent to all the terms of this Agreement and undertake to comply with them or to stop using the Website.

5.4.2. Receive a personal, non-exclusive and non-transferable right to use the functionality of the Website, provided that neither the User nor any other persons with the User's assistance will:

- copy or modify the software;

- create programs derived from the software;

- penetrate the software in order to obtain program code;

- sell, assign, lease or transfer to third parties in any other form rights in respect of the software of the services provided by the Website.

5.4.3. For the purposes of implementing this Agreement, Users grant the Administration permission to use, store, process and distribute personal data in the manner and to the extent necessary to perform the terms of this Agreement. Personal data are processed in accordance with the Privacy Policy (protection and processing of personal data) available at: https://inntravel.ru/privacy_policy/

6. 6. USER REGISTRATION.

6.1. In order to use the Website provided by the Administration under this Agreement, the User must complete the mandatory registration procedure on the Website at:https://inntravel.ru/.

6.2. Registration of the User on the Website is free of charge and voluntary. When registering, the User confirms that they have read the Consent to the Processing of Personal Data (Appendix No. 1) and the Privacy Policy (protection and processing of personal data) in accordance with clause 5.4.3. of this Agreement.

6.3. When registering on the Website, the User must provide the Website Owner with the necessary accurate and up-to-date information to create a Profile, including a login (e-mail address) and password for access to the Website, unique to each User, as well as other data required by the registration form. The Website registration form may request additional information from the User.

6.4. After providing the information specified in clause 6.3., of this Agreement, the User must confirm registration by expressing their wish by clicking on the registration confirmation link in the message sent to the e-mail address they provided.

6.5. Upon completion of the registration process, the User becomes the holder of an Account (information), which means that they are responsible for the security of the Account Information, as well as for everything done by them on the Website under the User's Account Information. The User must immediately notify the Administration of any case of unauthorised access to the Website, that is, access by a third party without the User's consent and knowledge, and/or of any breach of the security of the Account Information. The Administration is not liable for any possible loss or corruption of data that may occur as a result of the User's breach of the provisions of this clause of the Agreement.

6.6. To start working with the Website, the User must enter their Account Information (login, password) in the relevant section of the Website.

6.7. Unless the User proves otherwise, any actions performed using their login and password are deemed to have been performed by the relevant User. In the event of unauthorised access to the login and password and/or the User Profile, or disclosure of the login and password, the User must immediately notify the Administration in the established manner.

7. COST OF SERVICES AND PAYMENT PROCEDURE.

7.1. Access to the functionality of the Website for placing advertisements (banners, photo and video materials, etc.) is provided on a paid (fee-based) basis.

7.2. Services are paid for by one of the available methods indicated on the Website, by way of prepayment, that is, before the provision of services begins. The Administration's services are paid for in Russian roubles (RUB) at the prices indicated on the Website. Not subject to VAT.

7.3. Payment for services provided to Users who use the functionality of the Website to search for rental property options is NOT REQUIRED; such services are provided FREE OF CHARGE.

7.4. Payment for the Administration's services related to booking accommodation is made at the prices indicated on the website and is governed by Section 5 of the Offer Agreement: https://inntravel.ru/offer/

8. LIABILITY OF THE PARTIES

8.1. The User independently determines the set of organisational and software (computer) means for keeping their Account Information confidential and ensuring authorised access to it. The Administration is not liable for losses caused to the User as a result of disclosure of the User's Account Information to third parties that occurred through no fault of the Administration. If any person other than the User logs in to the Website using the User's Account Information, all actions performed by such person shall be deemed to have been performed by that User. The User is solely responsible for all actions performed by them on the Website, as well as for all actions performed on the Website by any other persons using the User's Account Information.

8.2. The Administration does not guarantee that the Website software is free of errors and/or computer viruses or extraneous code fragments. The Administration provides the User with the ability to use the Website software "as is", without any warranties on the part of the Administration.

8.3. The Administration is not liable for losses caused to the User as a result of another User communicating inaccurate information, or caused by the actions (inaction) of another User. The Website Owner does not guarantee that the information contained in Users' Profiles is accurate and complete.

8.4. The Administration makes every possible effort to ensure the normal operation of the Website, but is not liable for non-performance or improper performance of obligations under the Agreement, or for possible losses arising, including but not limited to, as a result of:

- unlawful actions of Users aimed at breaching information security or the normal functioning of the Website;

- failures in the operation of the Website caused by code errors, computer viruses and other extraneous code fragments in the Website software;

- absence (inability to establish, termination, etc.) of internet connections between the User's server and the Website server;

- the conduct by state and municipal authorities, as well as other;

- organisations of measures within the System of Operational Investigative Measures;

- the introduction of state regulation (or regulation by other organisations) of the economic activities of commercial organisations on the internet and/or the imposition by such entities of one-off restrictions that hinder or make impossible the performance of the Agreement;

- other cases related to the actions (inaction) of Users and/or other entities aimed at worsening the general situation with the use of the internet and/or computer equipment existing at the time of conclusion of the Agreement, as well as any other actions directed at the Website and at third parties;

- the performance of the work specified in clauses 8.5 and 8.6 of this Agreement.

8.5. The Administration has the right to carry out scheduled maintenance of the Website's hardware and software system with temporary suspension of its operation, where possible at night and minimising the Website's downtime as far as possible, notifying the User thereof if technically feasible.

8.6. In the event of force majeure circumstances, as well as accidents or failures in the hardware and software systems of third parties cooperating with the Administration, or actions (inaction) of third parties aimed at suspending or terminating the functioning of the Website, the operation of the Website may be suspended without prior notice to the User.

8.7. The Administration is not liable for the User's breach of the Agreement and reserves the right, at its own discretion, as well as upon receiving information from other users or third parties about the User's breach of this Agreement, to modify (moderate) or delete any information published by the User that violates the prohibitions established by this Agreement (including private messages), and to suspend, restrict or terminate the User's access to all or any of the sections or services of the Website at any time for any reason or without giving reasons, with or without prior notice, without being liable for any harm that may be caused by such action. The Administration reserves the right to delete the User Profile and/or suspend, restrict or terminate the User's access to any of the Website services if it finds that, in its opinion, the User poses a threat to the Website and/or its Users. The Administration is not liable for temporary blocking or deletion of information, or deletion of the personal page (termination of registration) of the User, carried out in accordance with this Agreement. Deletion of the User Profile means automatic deletion of all information posted on it, as well as all User information entered during registration on the Website. After deletion of the personal page, the User loses access rights to the personalised pages of the Website.

8.8. Neither Party is liable for full or partial non-performance of any of its obligations if the non-performance is a consequence of circumstances such as flood, fire, earthquake, other natural disasters, war or military operations and other force majeure circumstances that arose after the conclusion of the Agreement and are beyond the control of the Parties.

9. CONSENT TO THE PROCESSING OF PERSONAL DATA In accordance with the Privacy Policy and Appendix 1 to the Agreement.

9.1. From the moment the User registers and creates a Personal Account, the Administration obtains access to information constituting the User's personal data, in particular their surname, first name, patronymic, telephone number, e-mail address and other information entered by Users during registration or payment for services.

9.2. By accepting this Agreement, the User (or their parent or other legal representative on their behalf, if the User is a minor) decides to provide their personal data of their own free will and in their own interest, and consents to its processing, collection, storage, use, distribution (transfer) and publication by the Administration and its business partners.

9.3. The User's personal data are processed in accordance with the legislation on personal data for the purpose defined by this Agreement and the Privacy Policy.

9.4. The Administration processes the User's personal data for the purposes of providing services to the User, improving the quality of the services provided, performing obligations under this Agreement, ensuring compliance with the requirements of the current legislation of the Russian Federation (including for the purpose of preventing and/or stopping illegal and/or unlawful actions of Users), and for other purposes provided for by the Privacy Policy.

9.5. When processing personal data, the Administration takes all necessary organisational and technical measures to protect the User's personal data from unlawful or accidental access, destruction, modification, blocking, copying and distribution of personal data, as well as from other unlawful actions.

9.6. The Administration grants access to the User's personal data only to those employees and/or its business partners who need this information to provide the Service to the User and to improve the quality of the Services, and guarantees that such persons maintain the confidentiality of the User's personal data and the security of personal data during their processing.

9.7. Information provided by the User may be disclosed only in accordance with the current legislation of the Russian Federation at the request of a court or law enforcement authorities, as well as in other cases provided for by the legislation of the Russian Federation and this Agreement.

10. FINAL PROVISIONS

10.1. Enquiries, proposals and claims from individuals to the Administration in connection with this Agreement, as well as requests from persons authorised by the legislation of the Russian Federation, may be sent to: InnTravel LLC (INN 5003158500, OGRN 1235000106285, Premises 2, 11 Bittsevsky Proezd, Vidnoye, Moscow Region, 142701), represented by its General Director, Kirill Borisovich Shunkov, by e-mail: mail@inntravel.ru

10.2. When the User contacts the Website support service by telephone, the conversation may be recorded.

10.3. Recognition by a court of any provision of this Agreement as invalid or unenforceable does not entail the invalidity or unenforceability of the other provisions of this Agreement.

10.4. The Privacy Policy and the consent to the processing of personal data, which can be viewed at https://inntravel.ru/privacy_policy/, form an integral part of this User Agreement.